Q: Where are services offered?

A:
All services are offered in quiet, private, comfortable offices with office desks and chairs. You can
schedule appointments in any of our 5 NY locations- New York, Brooklyn, Queens, Staten Island, and Long
Island. (See
Locations page or call 877-55-MY TUTOR). Tutors’ schedule varies and typically includes
weekdays and weekends, day time and evenings.

Q: Why do I need to commit to multiple tutoring sessions from the start?

A:
We put all our effort to help each student succeed in school and achieve academic excellence in this very
competitive world. However, we cannot achieve this goal alone and do need your commitment to the this
process. Your commitment is a very important factor in helping you or your child learn better and succeed in
school.  By committing to several tutoring sessions from the start, you announce your commitment to the
process and its success. It supports consistency, which is critical in any learning process. If we are certain
that the student will come in for several appointments, it allows the tutors and Dr. Danov plan more effective
learning curriculum and a sequence of cognitive training, which increase in difficulty and complexity with
each session. Each session is designed specifically to meet student’s individual learning goals and Dr.
Danov regularly reviews the progress.

Q: How much does it cost?

A:
The cost of individual tutoring sessions vary from $50-$99 per hour. This cost includes individualized one-
on-one sessions with a tutor for 1 full hour. In addition, we do a lot of work behind the scene before and after
your tutoring sessions. Prior to your session, Dr.Danov and the tutor work out a highly individualized plan to
improve student’s cognitive skills, remediate cognitive difficulties, and improve performance in a given
subject. After the session, Dr.Danov and the tutor review student’s progress and response to given
exercises and measures in order to adjust the level of difficulty and complexity of student’s next session. In a
word, we really focus on quality of the tutoring process and work very hard to help each student succeed
despite individual differences and weaknesses.  

Q: What if I am late?

A:
Please make every effort to arrive on time. If you are late, the tutor may agree to stay late to work with you
for a full hour, however, it may not be always possible if tutor’s schedule is booked for the next hour.

Q: Do I have to pay in advance?

A:
Yes. The tutor and Dr. Danov take this job seriously and begin working on your case even before you
come in for your session. If you purchase multiple sessions, you receive a substantial discount. When you
arrive, you will be asked to sign in a Sign-In sheet to simply confirm that you or your child has attended this
session.  The Sign-In sheet record is routinely compared with your payment record.

Q: Do you offer additional discounts?

A:
We frequently offer various discount for tutoring sessions and assessment packages (see Assessment
and  
Services pages). Click here for latest coupons.

Q: What forms of payment do you accept?

A:
We accept cash, personal checks, bank checks,  Amex, Visa, Master Card, and Discover.

Q: What is your cancellation policy?

A:
We require minimum 24 hour advanced cancellation notice in order to restructure our schedule.  We
appreciate if you call us even earlier to let us know that you are not coming (Call us at 877-55-MY TUTOR).
You can reschedule your session to make up the lost time at your and tutor’s mutual convenience. Minimum
24-hour notice allows us to restructure our schedule and to avoid unnecessary travel and wait time, which is
costly for all of us.

Q: How can I cancel or reschedule my appointment?

A:
Call us at 877-55-MY TUTOR. Diana, our Intake Coordinator, will gladly reschedule your sessions. If you
reached our voice mail, please leave a clear and detailed message and Diana will return your call as soon
as possible.

Q: How do I start?

A:
First of all- CONGRATULATIONS! You are on the right path towards academic success and peace of
mind!  Second, please call us at 877-55-MY TUTOR or visit
Contact Us page. Diana, our Intake Coordinator,
will be happy to answer all your questions and will conduct a structured interview over the phone to
determine your learning needs and goals and to schedule your appointments.
BRAIN ACADEMY
TUTORING, TESTING & COACHING CENTER OF NEW YORK
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Math and reading tutoring and SAT, GRE, OLSAT test prep
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